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Credits & Special Thanks
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Justin & Esther
Atkinson - the best friends to have
- both Justin and
Esther have been providing us with the backup and
support that we really required during the extremely
stressful period.
- the number of times that they were able to provide
that remote internet access and checking when we didn't
have access was really appreciated. They provided key
information when we were looking for car hire and in
particular when we were stuck both in Italy and at
Calais during the port being shut.
- to top that they were extremely kind enough to look
after Frazzle (the cat) and to pick us up from Dover. No
mean feet when we later discover that Justin was rather
suffering on the pickup day. |
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Tim & Kath Ayre -
great supporters and again real friends
- during our little
adventure, they looked after Jak, our rather loopy
yellow Labrador although they did rather take the Mickey
out of us! So no change from normal there. |
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Buckingham Ford
- James was able to
check out the warranty that we had and was able to put
our minds to rest as ensuring that we were covered and
they would accept the car for the major surgery, sorry
repair work
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www.buckinghamford.co.uk |
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Ford European
Assistance (The AA)
- both Elisabeth
and Alan are real credits to the Ford Assistance
programme and we will be indebted to them for being able
to sort the situation out, getting the taxis sorted, car
hire arranged, ferry tickets and the repatriation of
STango. |
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Ford Focus ST Owners
Club
- this website was
able to provide some really good assistance and moral
support while we were stuck,
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www.focusstoc.com |
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SpeedFerries
- a great service,
but it seems that they are the first the close in the
event of bad weather.
- on the plus side, they did send us text messages to
inform of the ferry closure and then they provided a
refund.
-
www.speedferries.co.uk |
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P&O Ferries
- well, when Calais
was closed they kept going and got us out before
SeaFrance
- the only problem was that during our stay at the
Calais port, whereas we were provided with a 7 euro
voucher, there was not further information provided at
all, until we were told that we were to report to the
departure lounge. We got the feeling that even their
staff weren't being informed and it was just some sort
of updates that we were looking for.
- www.poferries.com
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Eurotunnel
- when the going
got tough - we used the tunnel and definitely will
consider using them as a first option next time.
- it was just a shame that their ticket office closed on
the Saturday so early, especially as the ports were
closed as that would have been extremely helpful. That
and finding some way for foot passengers to use the
tunnel rather than having to hangout at Calais port!
-
www.eurotunnel.co.uk |
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The Following
car rental companies |
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Hertz
- just when we
needed a hire car, you were able to provide one, shame
it wasn't the one that we were told we were going to get
and again shame when we find out that the car that was
provided was actually a downgrade, but I'll be
discussing this with them over the next few days.
- 12/04/08 - received a letter from Hertz giving us $50
off the next rental
-
www.hertz.co.uk/nectar |
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Europcar -
Italy
- Daniel was fantastic at being able to
sort out our car hire
- the staff at Turin airport's branch - for their
patience at providing the car and replacing the broken
Seat for an Alpha and not landing us with the Corsa 1.2
or the Golf 1.6 (yawn!)
- www.europcar.co.uk
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